Effective January 24, 2026
PRIVACY POLICY
1. Website Analytics
We want to process as little personal information as possible when you use our website. That's why we've chosen Fathom Analytics for our website analytics, which doesn't use cookies and complies with the GDPR, ePrivacy (including PECR), COPPA and CCPA. Using this privacy-friendly website analytics software, your IP address is only briefly processed, and we (running this website) have no way of identifying you. As per the CCPA, your personal information is de-identified. You can read more about this on Fathom Analytics website. The purpose of us using this software is to understand our website traffic in the most privacy-friendly way possible so that we can continually improve our website and business. The lawful basis as per the GDPR is "Article 6(1)(f); where our legitimate interests are to improve our website and business continually." As per the explanation, no personal data is stored over time.
2. Information You Provide
If you choose to contact us directly via email or a contact form, we will only use the information you provide to respond to your inquiry. We do not sell, rent, or share this information with third parties for marketing purposes.
3. Professional Advisory Engagements
This Privacy Policy applies solely to the use of this website. All professional advisory, training, or consulting engagements are governed by separate Service Agreements and Non-Disclosure Agreements (NDAs). Those agreements contain the specific terms regarding data handling, confidentiality, and security protocols relevant to the engagement.
4. Contact Us
If you have any questions about this Privacy Policy, please contact us at: hello@criticalfunctions.com
TERMS OF USE
1. No Professional Advice
The information provided on this website is for general informational purposes only. While it reflects professional experience in crisis, emergency, and risk management, your use of this site does not create an advisory or consultant-client relationship. The content should not be used as a substitute for professional consultation tailored to your specific organizational needs.
2. Intellectual Property
Unless otherwise stated, all content, including text, logos, and frameworks displayed on this website, is the intellectual property of Critical Functions, LLC. You may view and print pages for personal, non-commercial use, but you may not reproduce, distribute, or "scrape" this content for commercial purposes without prior written consent.
3. Limitation of Liability
Critical Functions, LLC makes no warranties regarding the accuracy or completeness of the information on this site. We are not liable for any direct or indirect damages arising from your use of the site or any errors or omissions in the content. Your use of the site is at your own risk.
4. Separate Service Agreements
As noted in our Privacy Policy, these Terms of Use apply only to this website. Formal consulting or advisory engagements are governed by separate, legally binding Service Agreements that outline specific scopes of work, professional liabilities, and performance standards.
5. Governing Law
These terms are governed by the laws of the State of Maryland, without regard to its conflict of law principles.
6. Contact Us
If you have any questions about these Terms of Use, please contact us at: hello@criticalfunctions.com
